FC-2

Customer can check the status of handset IMEI by sending IMEI on short code

• 8585
• 4646
• 8484
• 8686

What steps should be taken while handling difficult customer

• Keep ourself relax
• Listen to customer calmly
• do not interrupt customer
• All of the above

Advance income tax on Jazz postpaid in Punjab region is

• 0.1
• 0.15
• 0.125
• 0.18

17% GST has been implemented on Jazz postpaid in Islamabad region

• false
• true

How many numbers can be managed in Jazz World app

• 1
• 5
• 3
• 4

In weekly streamer bundle customer will get Data

• 1 GB
• 2 GB
• 750 MB
• 500 MB

Effective from 24-Apr-19 all postpaid consumer new sales customer will get

• 3 times their package data incentives for 12 months
• 4 times their package data incentives for 12 months
• 2 times their package data incentives for 12 months
• 4 times their package data incentives for 6 months

For Warid access level change

• Create access level change Task
• Edit Contract Details
• Add service class & create task

Jazz WIFI New Sales extra data incentive status string is

• *117*48*2#
• *117*50*2#
• *117*48*1#
• None of the above

How can a customer check his eligibility for Prepaid handset installment plan

• By calling 777
• send blank sms to 8877
• USSD *887#