Hospitality and Tourism 5.01

What is a primary reason why hospitality facilities develop emergency response procedures?

• to prevent emergency situations from occurring on the premises

• to increase guests' awareness of potential security and safety issues

• to reduce the time it takes to train employees in first aid, CPR, and security

• to help lessen panic and reduce the risk of damage or injury during an emergency situation

What happened in response to the terrorist attacks that occurred on September 11, 2001?

• airports hired fewer security guards

• airports hired ambassadors

• airport security increased

• airline travel substantially increased

To ensure security, the local hotel establishments should require all employees to display or wear which item on their clothing?

• magnetic inspection cards

• photo identification cards

• passport

• license

Why do hospitality and tourism businesses keep money and valuables locked in secure locations?

• to eliminate accidents

• to reduce the risk of theft

• to prevent natural disasters

• to avoid equipment hazards

What do hotels develop to help guests safely exit the property if a fire occurs?

• blueprint

• evacuation plan

• check-out policy

• surveillance plan