2019 Business Principles Midterm Review D

Planning, organizing, and controlling are elements of the __________ function of business.

• policy coordination

• personnel development

• budget analysis

• strategic management

A manager who helps an employee count the money in a cash drawer and prepare a bank deposit is demonstrating

• aggressive behavior.

• natural talent.

• creativity.

• technical skills.

Which of the following do managers often set to control the work effort:

• Hiring objectives

• Job standards

• Expense budgets

• Diversity quotas

John says that his job duties include planning what will be done, organizing and directing workers, and solving problems related to worker productivity. His job can best be described as a

• manager.

• broker.

• cashier.

• bookkeeper.

An important function of human resources management in business is

• employee recruitment.

• capital investment.

• domain development.

• social media.

Which of the following is a characteristic of human resources management:

• Evaluating supervisors

• Developing leaders

• Scheduling the work

• Working with people

One reason why human resources management is important to the success of a business is because this process is responsible for

• creating jobs for the company.

• eliminating turnover.

• staffing the business.

• reducing compensation.

Which of the following is an example of a durable good:

• Pizza

• Haircut

• Shampoo

• Laptop computer

According to the marketing concept, which option demonstrates customer orientation?

• Finding out what a buyer wants

• Researching a firm's competitors

• Convincing a buyer to buy

• Advertising the features of a product

Which of the following would probably result if a business reduced its marketing costs:

• Increased costs of production

• Decreased variety of consumer goods

• Increased consumer awareness of goods and services

• Decreased need for customer contact with businesses