GCSE Business Studies 2.5.4 The importance of motivation

Having staff who want to work, want to do the best job possible and are committed to the success of the business offers many advantages, including which two?

• Higher productivity

• Demotivated workforce

• Lower staff turnover

• High absence rates

Most jobs including volunteers involve receiving payment in return for your time. The pay maybe per hour or in the form of a salary (Full-time permanent job). Which key word?

• Invoice payment

• Remuneration

• Cash

• Bonus

Members of staff may also receive ________________ benefits, sometimes called perks, such as use of a company mobile phone.

• Little

• Bonus

• Fringe

• Financial

These are extra benefits in the form of extra payments over and above your basic wage or salary. They can be used to reward top performers and will usually be linked to a target.

• Freebie

• Cash

• Salary

• Bonus

For those people whose job involves sales, one way of offering a financial reward is to pay them a ?

• A salary

• Commission

• Bonus

• Fringe benefit

Being paid a % of the value of a sale you have made - for example 10% ________________________.

• Commision

• Bonus

• Pay

• Fee

Carrying out the same task day in day out will get boring for most, unless the task is fascinating and varied. As a result, some businesses will use job __________________, allowing workers to switch between different tasks and avoid boredom.

• Enrichment

• Satisfaction

• Hatred

• Rotation

Designing a job that offers staff the opportunity to take on new challenges and more responsible tasks maybe better than job rotation. Job _____________________ is when self checking and direct feedback can be seen.

• Enrichment

• Excitement

• Empowerment

• Excellence

Giving staff the chance to decide what they will do at work and how they will do it can be a huge motivator.

• Democracy

• Regulations

• Autonomy

• Individualism

Don't confuse job rotation with job enrichment, job enrichment means doing several tasks with increasing levels of challenge and _______________________.

• Ease

• Responsibility

• Demotivation

• Enrichment