MAN 2150 CH 12 TEAM

A(n) ________ is a collection of people who interact to undertake a task but do not necessarily perform as a unit or achieve significant performance improvements.

• group
• team
• sample
• system

A ________ is a small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable.

• team
• group
• sample
• system

________ make or do things like manufacture, assemble, sell, or provide service.

• Work teams
• Focus groups
• Staff departments
• Quality Circles

________ work toward a one-time product, disbanding once their work is completed.

• Project and development teams
• Work teams
• Line departments
• Staff departments

________ coordinate and provide directions to the subunits under their jurisdiction and integrate work among subunits.

• Management teams
• Interest groups
• Project teams
• Focus groups

________ are work groups composed of multinational members whose activities span multiple countries.

• Transnational teams
• Management teams
• Parallel teams
• Interest groups

________ are physically dispersed and communicate electronically more than they do face-to-face.

• Virtual teams
• Management teams
• Parallel teams
• Interest groups

In the context of teams, ________ have no managerial responsibilities.

• traditional work groups
• self-designed teams
• self-managed teams
• autonomous work groups

________ are voluntary groups of people drawn from various production teams who make suggestions about quality but have no authority to make decisions or execute.

• Quality circles
• Focus groups
• Interest Groups
• autonomous work groups

________ make decisions about managing and carrying out major production activities but still get outside support for quality control and maintenance.

• Semiautonomus work groups
• Focus groups
• Interest Groups
• Self-designed teams