Chapter 3 Hospitality and Tourism

An establish-ment, such a restaurant, where a food-and-beverage business competes for customers.

• commercial site

• on-site facility

• full-service restaurant

An institutional or noncommercial establishment, such as a hospital or corporation, that provides meals for people involved with the property.

• full-service restaurant

• on-site-facility

• commercial site

Restaurant where a customer sits at a table, gives an order to a server, and is served food at the table.

• Commercial site

• on-site facility

• full-service reataurant

A restaurant offering speedy basic services, convenience, and consistent quality at low prices.

• chain

• franchise

• quick-service restaurant

A type of business more than one location with the same name under the same ownership.

• chain

• franchise

• QSR

A type of business that is set up through a franchise agreetment, which is a contract between a franchisor and franchisee to sell a company's goods or service at a designated location.

• franchise

• chain

• QSR

An assembly-line process by which food is prepared, plated, and expedited by teams at various food stations.

• front of the house

• production

• back of the house

The area in a hospitality establishment that guests view, such as the entrance and dining room.

• front of the house

• production

• back of the house