Management, Recruitment and communication

Identify features of the organisation structure of ABC ltd.

• narrow span of control

• tall (structure)

• large number of levels

• 4 levels of hierarchy

• Wide span of control

Identify two reasons why managers may be reluctant to delegate tasks to employees in their organisation.

• manager feels threatened

• Employees are highly skilled

• may lack confidence in employees

• The task is confidential

Identify three advantages to ABC of recruiting senior managers from within the business.

• acts as a motivator for employees •

• New ideas may be brought in by the senior managers

• individual knows the business

• business knows the individual

Recommend three ways in which communication could be improved in a large organisation

• Use of clear language

• introducing long chain of command

• shorten span of control

• Delayering (reducing the levels)

Identify three reasons why communication within a large business is often difficult.

• opportunity for feedback limited

• positive attitude towards the sender

• too many people to inform

• information overload

What is meant by the term ‘organisational structure’?. Two of the choices are right

• refers to level of management and division of responsibilities within an organisation

• refers to level of management in any organisation, from the highest to the lowest

• shows the roles of people in an organisation and the relationship between them

• Structure which allows instructions to be passed down from senior management to lower levels of management

Identify two advantages of delegating tasks in an organisation

• management can focus on more important matters •

• motivational factor for employees

• Requires training of the junior employees

What is meant by an ‘autocratic style of management’?

• all decisions are made by the management without consultation and discussion

• workers work independently but their work is overseen by a senior manager

• workers have no say in decision making

Identify three possible reasons why a business may ignore health and safety in its factory

• Laws not enforced

• Workers can be easily replaced

• To increase production

• the consumers are keen on ethically produced products

What is the span of control of the Managing Director of the Asia division?

• 2

• 5

• factory A manager and factory B manager.

• 3