TELEMARKETING AND SALES VOCABULARY

I heard about the offer by

• word of mouth.

• e-coupon

• outbound calls

Put the items on special offer in the

• customer profile

• dump bin

• / pavement sign.

The sale is over so we have to take out the

• tent cards

• prize draws

• hanging banners

There is a website where you can print ......... and save money

• countertop display

• e-coupons

• dump bins

Do you think anyone really wins anything in that ........?

• prize draw

• seasonal promotion

• free gift

Giving a free sample is a form of ......

• telemarketer

• promotion

• customer profile

A.......... is a person who tries to sell products on the telephone

• telemarketer

• customer

• telemarketing

Calls to interested customers are called ......

• telemarketing script

• lead appointments

• follow-up calls

The information about the sort of person who buys or sells the product is the ......

• customer profile

• focus group

• sales analysis

After a marketing campaign it is effective to make .....................to customers

• follow-up calls

• outbound calls

• seasonal promotions