Empathy map
Authored by Jorge Luis Coronel Fuentes
Business
University
Used 38+ times
AI Actions
Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...
Content View
Student View
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
An empathy map is a collaborative tool used to gain deeper insight into their customers
True
False
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Empathy map can be used to
Detect the target market
Whenever you find a need to immerse yourself in a user´s environment
Develop a new product
All of the above
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Empathy map can be helpful for
Diving into the customer segments of a business model canvas
Elaborating on user personas
Capturing behaviors when pair interviewing a customer
Building out the "user" in your user story
All of the above
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Empathy mapping is based on what the user says, thinks, does, and feels
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Empathy map focus on UX experience
False
True
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Obstacles, frustrations, challenges, doubts, etc. Are part of:
Pains
What the consumer thinks and feels
Gains
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Aesthetic aspects are part of what users
Think and feel
See
Hear
Say and do
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports
Continue with Google
Continue with Email
Continue with Microsoft
or continue with
%20(1).png)
Apple
Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?
