Y13 HRM

What name is given to the process of identifying the strengths and abilities of current staff?

• staffing forecast

• recruitment process

• CPD

• skills analysis

Which type of recruitment is being described ... it is when the organisation advertises the vacancy in local newspapers, on-line and in the job centre.

• Internal recruitment

• External recruitment

Which type of recruitment is being described ... it is when the organisation advertises the vacancy on the staff noticeboard, Intranet and via staff group e-mails

• Internal recruitment

• External recruitment

What is the name for the process of choosing the correct applicant from the pool of candidates who applied for the vacancy?

• Recruitment

• Selection

• Workforce planning

• Testing

Which answer below is NOT a selection method which a company can uses?

• Application forms and CVs

• Interviews

• Testing

• Advertising on-line

• References

Which test assesses an applicant's personality and mental suitability for a job? There are no right or wrong answers, instead it gives an insight into how an applicant thinks and if they would fit the organisation and vacancy.

• Attainment test

• Aptitude test

• Psychometric test

• IQ test

• Medical test

Assessment centres test a large number of candidates at the same time. Which is NOT an advantage of this selection method?

• It allows the organisation to really scrutinise applicants over a longer period of time which helps improve the quality of the selection decision

• It helps the selection panel see how applicants interact with each other (for future team working projects)

• Applicants react in role-playing that mimic real life work situation which can help compare responses between candidates

• Reduces the chance of one interviewer bias as results are a reflection over a variety of tasks

• It is a cheaper option as no venue is required nor loss of production time from those who conduct interview and supervise tests

What is the definition of workforce planning?

• The fill the people we prefer in the right place at the right time

• To fill the right people at the right place and at the right time

• To ensure there is sufficient staff for every shift

• To fill the right people at the position resign by the previous staff

Which of the below is false about workforce management?

• To ensure there is sufficient staff every shift & days

• To ensure staff cost exceed budget

• To ensure all learning is pass on by seniors

• To ensure all staff are train to meet criteria

According to Maslow’s hierarchy of needs, which one of the following statements is true.

• Social needs must be satisfied before security/safety needs can be used to motivate employees.

• Self-actualisation must be reached before physiological needs can be used to motivate employees.

• Esteem/ego needs must be satisfied before selfactualisation needs can be used to motivate employees

• Security/safety needs must be satisfied before physiological needs can be used to motivate employees.