Gestion
Authored by Profesora Rojas
Professional Development
1st - 3rd Grade
Used 32+ times
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11 questions
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1.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Cual es la carta de presentación del hotel?
Botones
Recepcion
Servicio al cliente
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Cuando informamos a ama de llaves que se desocupa la habitación
Check in
Reserva
Check out
3.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Despues de la hora de salida se cobra un recargo
Check out
Check out late
Late check out
4.
OPEN ENDED QUESTION
30 sec • Ungraded
Ejemplo de Huespedes VIP
Evaluate responses using AI:
OFF
5.
OPEN ENDED QUESTION
30 sec • Ungraded
Ejemplo de la lista de cortesías
Evaluate responses using AI:
OFF
6.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Que es lo primero que se hace con la correspondencia de los huespedes
Se le envia a la habitacion
Se verifica que sea un huesped
Se le llama al cliente
7.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Para lograr el buen manejo de grupos, que aspectos se deben de considerar:
Contratacion
Servicios
Transporte
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