Effective Communication
Quiz
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Other
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University
•
Practice Problem
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Hard
Ankita Singh
Used 11+ times
FREE Resource
Enhance your content in a minute
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What is communication?
Exchanging thoughts, ideas and messages through speech, writing, signals and body language
Imparting information
A system such as mail, telephone or television for sending and receiving messages
All of the above
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which is NOT a benefit of effective communication?
Enhanced interpersonal relationships
Clearer understanding of business goals
Revenue losses
Improved business and individual performance
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which of the following is NOT a characteristic of the Aggressive communication style?
Avoids direct communication
Loud voice
Interrupts
Poor listener
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which of the following is a characteristic of the Passive communication style?
Intolerant
Agreeable
Offensive
Egotistical
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which is not a characteristic of the Assertive communication style?
Authoritarian
Direct
Proactive
Convincing
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which of the following is NOT a barrier to effective communication?
Distraction
Noise and movement
Poor timing
Knowledge of subject
Asking questions
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which of the following is NOT helpful when communicating by e-mail?
Sending an email several paragraphs long
Being aware of your tone before sending
Treat email as you would a letter with a greeting, body and closing
Use email to follow up on previous conversation
Organize your thoughts so it flows well
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