NCFE Level 3 - Motivational Theorists

Maslow believed that we are motivated by our needs.

• True
• False

What is the order of needs, from bottom to top?

• safety, physiological, love, esteem, self-actualization
• self-actualization, esteem, love, safety, physiological
• physiological, safety, love, esteem, self-actualization
• There is not order

Which of the following is a basic need?

• love
• belonging
• shelter
• safety

Whose theory was “Two factor Theory” satisfaction and dissatisfaction

• Herzberg

• Maslow

• Hackman and Oldham

Which of the following is NOT a need as identified by Maslow?

• Hygiene
• Esteem
• Self-actualisation
• Social

Which of the following is a motivator according to Herzberg?

• Working condition: Safe working environment
• Responsibility
• Good wage or salary
• Good relationship with co-workers and boss

Maslow's hierarchy has 5 steps?

• True
• False

As an employer, installing self locking doors and offering a retirement plan satisfies which level of Maslow's Hierarchy?

• Physiological

• Security

• Social

• Esteem

According to Herzberg, pay and fringe benefits, working conditions, and the type of supervision are examples of

• motivators

• needs

• hygiene factors

• performance standards

Which of the following is NOT one of the five characteristics of the Hackman & Oldham job characteristics model?

• Training

• Task Identity

• Skill Variety

• Feedback from the Job