AppBuilder

At Global Insurance, medical data related to policy holders is only available to those users who have access via the sharing model. However, the Chief Medical Officer, who uses a User Profile shared with the other medical staff, needs read access to all medical data. Medical data is held in one custom object. How can an administrator ensure that this requirement is met?<br />Choose 1 answer.

• Enable the 'View All Data' object permission for the custom object in the profile assigned to the Chief Medical Officer.
• Enable the 'View All' object permission for the custom object in a permission set assigned only to the Chief Medical Officer.
• Enable the 'View All Data' system permission in the profile assigned to the Chief Medical Officer.
• Enable the 'View All Data' app permission in the profile assigned to the Chief Medical Officer.

A Salesforce organization uses a custom object to capture expense data. One of their requirements is to ensure that an expense record is only visible to the respective record owners and those above them in the management hierarchy. Which of these Salesforce features can be configured to meet this requirement?<br />Choose 2 answers.

• Permission Sets
• Role Hierarchy
• Organization-Wide Defaults
• Expense Sharing Rule

Global Systems has three kinds of users, namely, marketing users, sales users, and executive users. Marketing users must not have access to any kind of Opportunity data, while Sales users must not have access to any kind of Lead data. How should this be configured in the company's Salesforce instance?<br />Choose 1 answer.

• Use Assigned App settings in the users' profiles
• Use Object settings in the users' profiles
• Use Assigned App settings in the users' roles
• Use Object settings in the users' roles

Bob has linked the Twitter social profile of the contact Mary Jones to her contact record in Salesforce. Another user named Sue wants to access the social network profile of Mary Jones. Which of the following statements are true about her access to the profile?<br />Choose 2 answers.

• Sue will have access to the Twitter profile on the Mary Jones contact record without logging in to her Twitter account
• Linking social profiles only needs to be done once, so Sue will have access to the social profile after she logs in to her Twitter account
• Each user can select a Twitter profile to link to the contact record, so Sue will have to search and link the Twitter profile herself
• Sue will have access to the Twitter profile on the Mary Jones contact record if the Twitter social network is enabled in Sue's user settings

Which of the following are true about using Social Business Rules for processing inbound social posts from Facebook and Twitter into cases?<br />Choose 2 answers.

• By default, the social post source is captured in 'Case Description'
• A custom format can be selected for processed inbound social content
• It is possible to choose how inbound social content is formatted for cases' 'Case Subject'
• Social Business Rules should be configured before turning on Social Customer Service

To allow sales reps to easily access Twitter profiles of the accounts they manage, the Salesforce Administrator has enabled the Social Accounts, Contacts, and Leads feature. However, sales reps are reporting that they are not able to see any Twitter component on the account details page. What is a possible cause?<br />Choose 1 answer.

• Twitter is disabled in the user's personal settings
• The Twitter Access permission is not enabled for the sales reps
• The News feature is not enabled in the Account Settings in Setup
• The social features have only been enabled for Contacts and Leads

TigerMilk Protein Products uses Salesforce for managing sales and distribution of their delicious and nutritious products. They have made the transition to Lightning Experience and want to limit access to the Record Detail component on the Account record page to those with the Accounting profile only. What is the best way to accomplish this?<br />Choose 1 answer.

• Create a separate Lightning page for the Account profile
• Use field-level encryption on the fields of the Account record
• Set the User Profile as a Component Visibility filter on the component
• Create a Permission Set and assign it to the Accounting profile

Global Insurance uses Salesforce to manage claims on insurance policies. The company would like to display claim details next to the related policy detail and details of the person insured on a single page. Which of the following solutions can be used to achieve this?<br />Choose 3 answers.

• Create a record page in Lightning App Builder using a three-column layout
• Create a new global publisher layout with three columns
• Create a Visualforce page that includes information from the three objects in three columns
• Create a standard Page Layout with three columns for the three objects
• Create a console app that includes the three objects

Boston Industrial Robotics service team uses Service Cloud to handle their customer service workload. Their products are highly technical, and their Case record page layout has nine different components that need to be accessed as efficiently as possible. To speed up their ability to access the right information and reduce the initial training time on the console, which approach is best?<br />Choose 1 answer.

• Use separate Case page layouts for senior and junior team members
• Use component visibility settings based on Profile and create Senior and Junior Profiles
• Use the Accordion component to provide a vertical tab-like access to the components
• Deploy the Console App for senior team members

The Salesforce Administrator of a company has created a custom Lightning record page for the Lead object that uses several Lightning Components. The Sales Director wants to hide other components when the record page is accessed in the Salesforce mobile app to help sales users locate information more easily. How can this requirement be achieved?<br />Choose 2 answers.

• Create a Lightning record page and assign it the Phone form factor
• Configure Lightning components to only support the Desktop form factor
• Configure a page layout and assign it the Phone form factor
• Create a Lightning App and select Phone in the Supported Form Factors