Personal Qualities and Employability Skills

The ability to act effectively, even in difficult times

• resourcefulness

• stress management

• perserverance

• teamwork

The ability to cope with job stress which benefits an individual's personal and professional life

• perseverance

• stress management

• resourcefulness

• professional cope techniques

The ability to clearly get your message across to a variety of people so that everyone can understand

• procrastination

• being enterprising

• talking

• communication

The ability to motivate people to accomplish a better result for an organization

• leadership

• time management

• problem-solving

• resourcefulness

An enterprising person is innovative

• true

• false

When is it acceptable to be dishonest in a professional setting?

• when it benefits the employee

• when it benefits the client

• when it benefits the supervisor

• it is never acceptable to be dishonest

Communication without words

• body language

• non-verbal communication

• gestures

• all of these

The ability to understand and share the feelings of others

• friendliness

• communication

• empathy

• hard skill

Which of the following is NOT a soft skill?

• problem solving

• teamwork

• machine operation

• flexibility

The use of language to transfer information through speaking

• written communication

• vocal communication

• visual communication

• enunciation