Office administration

What are the advantages of effective communication?

• 1- improve employee satisfaction

  2- improve business relationship

• 1- Increase pay

  2- Have misunderstandings

• 1- De-motivated staff

  2- Creates tense environment

• 1- Decline to work together

  2- Creates distrust and confusion between coworkers

Select all the correct elements of the communication process.

• Noise

  Sender

  Receiver

  Low resolution

  Channel

  Frequency

• Children’s babbling

  Feedback

  Low resolution

  Channel

  Message

  Receipt

• Sender

  Receiver

  Message

  Channel

  Feedback

  Noise

• Sender

  Frequency

  Channel

  Recommend

  Response

  Message

What are the variables that affect the communication process.

• Relationship between sender and receiver

• Working in the morning

• Time of the day

• Meeting

The process that involves translating the thoughts or information into words, signs or symbols is called (a)  

The three types of informal communication flows are ‘UPWARD’, ‘HORIZONTAL’ and (a)  

If Nabaha wants to assign a task to ashfa, what type of internal communication flow is used?

• Horizontal

• Upward

• Downward

• All of the above

If Nabaha wants to report updates to Badhurunnisa , which internal communication flow is used?

• Horizontal

• Upward

• Downward

• All of the above

If Ashfa wants to share work updates with her coworker shaheeba, which internal communication flow is used?

• Horizontal

• Downward

• Upward

• All of the above

What is a benefit of an efficient office layout?

• Team work is not necessary

• Cannot supervise efficiently

• Suffocates employees

• Has a positive impact on clients

What are the benefits of open office concept?

• very expensive to change layout

• Improves office productivity by increasing efficient workflow

• Eliminating permanent walls increases amount of usable floor space by as much as 15 to 20 percent

• High setup cost