Office administration
Quiz
•
Business
•
11th Grade
•
Practice Problem
•
Hard
Ashfa Mohamed
Used 121+ times
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18 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What are the advantages of effective communication?
1- improve employee satisfaction
2- improve business relationship
1- Increase pay
2- Have misunderstandings
1- De-motivated staff
2- Creates tense environment
1- Decline to work together
2- Creates distrust and confusion between coworkers
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Select all the correct elements of the communication process.
Noise
Sender
Receiver
Low resolution
Channel
Frequency
Children’s babbling
Feedback
Low resolution
Channel
Message
Receipt
Sender
Receiver
Message
Channel
Feedback
Noise
Sender
Frequency
Channel
Recommend
Response
Message
3.
MULTIPLE SELECT QUESTION
1 min • 1 pt
What are the variables that affect the communication process.
Relationship between sender and receiver
Working in the morning
Time of the day
Meeting
4.
FILL IN THE BLANK QUESTION
1 min • 1 pt
The process that involves translating the thoughts or information into words, signs or symbols is called_________
5.
FILL IN THE BLANK QUESTION
1 min • 1 pt
The three types of informal communication flows are ‘UPWARD’, ‘HORIZONTAL’ and _________
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
If Nabaha wants to assign a task to ashfa, what type of internal communication flow is used?
Horizontal
Upward
Downward
All of the above
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
If Nabaha wants to report updates to Badhurunnisa , which internal communication flow is used?
Horizontal
Upward
Downward
All of the above
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