Office administration

What are the advantages of effective communication?

• 1- improve employee satisfaction

  2- improve business relationship

• 1- Increase pay

  2- Have misunderstandings

• 1- De-motivated staff

  2- Creates tense environment

• 1- Decline to work together

  2- Creates distrust and confusion between coworkers

Select all the correct elements of the communication process.

• Noise

  Sender

  Receiver

  Low resolution

  Channel

  Frequency

• Children’s babbling

  Feedback

  Low resolution

  Channel

  Message

  Receipt

• Sender

  Receiver

  Message

  Channel

  Feedback

  Noise

• Sender

  Frequency

  Channel

  Recommend

  Response

  Message

What are the variables that affect the communication process.

• Relationship between sender and receiver

• Working in the morning

• Time of the day

• Meeting

The process that involves translating the thoughts or information into words, signs or symbols is called_________

The three types of informal communication flows are ‘UPWARD’, ‘HORIZONTAL’ and _________

If Nabaha wants to assign a task to ashfa, what type of internal communication flow is used?

• Horizontal

• Upward

• Downward

• All of the above

If Nabaha wants to report updates to Badhurunnisa , which internal communication flow is used?

• Horizontal

• Upward

• Downward

• All of the above

If Ashfa wants to share work updates with her coworker shaheeba, which internal communication flow is used?

• Horizontal

• Downward

• Upward

• All of the above

What is a benefit of an efficient office layout?

• Team work is not necessary

• Cannot supervise efficiently

• Suffocates employees

• Has a positive impact on clients

What are the benefits of open office concept?

• very expensive to change layout

• Improves office productivity by increasing efficient workflow

• Eliminating permanent walls increases amount of usable floor space by as much as 15 to 20 percent

• High setup cost