Office administration

Office administration

11th Grade

18 Qs

quiz-placeholder

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Office administration

Office administration

Assessment

Quiz

Business

11th Grade

Practice Problem

Hard

Created by

Ashfa Mohamed

Used 122+ times

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18 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What are the advantages of effective communication?

1- improve employee satisfaction

2- improve business relationship

1- Increase pay

2- Have misunderstandings

1- De-motivated staff

2- Creates tense environment

1- Decline to work together

2- Creates distrust and confusion between coworkers

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Select all the correct elements of the communication process.

Noise

Sender

Receiver

Low resolution

Channel

Frequency

Children’s babbling

Feedback

Low resolution

Channel

Message

Receipt

Sender

Receiver

Message

Channel

Feedback

Noise

Sender

Frequency

Channel

Recommend

Response

Message

3.

MULTIPLE SELECT QUESTION

1 min • 1 pt

What are the variables that affect the communication process.

Relationship between sender and receiver

Working in the morning

Time of the day

Meeting

4.

FILL IN THE BLANK QUESTION

1 min • 1 pt

The process that involves translating the thoughts or information into words, signs or symbols is called_________

5.

FILL IN THE BLANK QUESTION

1 min • 1 pt

The three types of informal communication flows are ‘UPWARD’, ‘HORIZONTAL’ and _________

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

If Nabaha wants to assign a task to ashfa, what type of internal communication flow is used?

Horizontal

Upward

Downward

All of the above

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

If Nabaha wants to report updates to Badhurunnisa , which internal communication flow is used?

Horizontal

Upward

Downward

All of the above

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