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Introduction to Professional Communication

Authored by Ashley Turney

Business, Life Skills

9th - 12th Grade

Used 16+ times

Introduction to Professional Communication
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30 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

a courteous, conscientious and generally businesslike manner in the workplace

etiquette

professional

criticism

discrimination

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

establishing and maintaining a relationship between an organization and the public

Advertising

Marketing

Public Relations

Professional

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

a paid communication which attempts to influence opinion

Advertising

Public Relations

Marketing

Professional

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Process of planning, pricing, promotion, selling and distributing goods or services which help to satisfy a market's needs and wants

Professional

Netiquette

Public Relations

Marketing

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

the receiver hears only the content and not the feeling of the message

Appreciative Listening

Empathetic Listening

Deliberative Listening

False Listening

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Listening for pleasure or recreation

Partial Listening

Full Listening

False Listening

Appreciative Listening

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Used to enhance, participate and understand a relationship

Appreciative Listening

Empathetic Listening

Deep Listening

Verbal Communication

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