HRM 14 - Hospitality Operational Management Midterm Exam

This implies that expected results are not achieved because material and human resources are not sufficient or are not properly or reasonably utilized to generate expected results.

(a)  

This type of enterprise operations normally have the same menu everyday and never change and have light meals at the start then several larger meals to fulfill needs for all potential customers.

(a)  

This is used to provide a tool that owners can use to compare actual revenue and expenses against what was planned. This information is used to improve the budget in the future.

(a)  

This staff in the establishment is usually given the power to make major decisions like establishing goals or targets, budget, policies, strategies.

(a)  

This consists of items that will start with entrée’s followed by main courses then desserts and are priced separately.

(a)  

This type of budget is only one budget preparation for the establishment.

(a)  

These employees are tasked with the responsibility of overseeing and directing the delivery of services so that the policies, standards and procedures designed by top management are consistently implemented.

(a)  

This type of menu is composed of different food items grouped together with one single price.

(a)  

This are money flowing into the business.

(a)  

This covers management strategies designed to ensure that people in the organization are able to perform at maximum efficiency and productivity

(a)