Chapter 3 The Manager as Leader Quiz

_______________________ is the ability to influence individuals and groups to cooperatively achieve common goals.

• Leadership

• Leader

• Power

• Manager

_______________________refers to how well people get along with each other when working together.

• Human resources

• Human leadership

• Expert power

• Human relations

A_________________earns the respect and cooperation of employees to effectively accomplish the work of the organization.

• Leadership

• Power

• Leader

• Management

______________________________comes from the position the manager holds in the organization.

• Expert power

• Reward power

• Position power

___________________ is power based on the ability to control rewards and punishment.

• Position power

• Reward power

• Expert power

_____________________is the power given to people because of their superior knowledge about the ework .

• Expert power

• Position power

• Reward power

• Identity power

_____________________ is power given to people because others identify with and want to be accepted by them.

• Position power

• Reward power

• Expert power

• Identity power

___________________ is the ability to control behavior.

• Intelligence

• Power

• Honesty

• Confidence

________________ involves an awareness of your attitudes and opinions, your leadership styles, your decision-making styles, and your relationship with other people.

• Self-Understanding

• hard skill

• soft skill

• network

__________________ can be learned and are related to how to do a specific job, such as working with a spreadsheet or preparing a financial report.

• Hard skills

• Soft skills