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Customer Services- Real Estate Perspective

Authored by farah akbar

Professional Development

University

Used 16+ times

Customer Services- Real Estate Perspective
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10 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

1. A broker is ________________

An intermediary

An interface

A persona

All of the above

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Could a customer service rep/broker spell the difference between a great & a poor investment?

Yes

No

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

A good intermediary saves time, energy & adds value to the overall sale process.

True

False

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following category of buyers is likely to enquire about the net return on investment?

Investor

End user

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

The key to expectation setting is to

Under-promise

Under-promise & over-deliver

Over-promise

Over-promise & over-deliver

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Good realtors ensure that:

Their clients can trust their judgment

Act in good faith

Know how to direct a conversation to extract meaningful, actionable intelligence

All of the above

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Is profit the sole aim behind setting up a business?

Yes

No

May be

None of the above

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