dvelop and update hospitality industry and job knowledge

The following hospitality staffs work in the kitchen

• Receptionist, Waiter, Bellboy

• Cook, Kitchen Helper, Chef

• Waiter , Chef, Security guard

• Housekeeper, Bellboy, Receptionist

Hospitality is defined as

• A business or person who arranges the preparation, delivery and presentation of food for clients

• Providing a food and beverage service to people in a particular location

• A place where a business or organisation operates from

• The business of providing people with accommodation, meals and drinks in a variety of places away from their home

Which sector of the hospitality and catering industry aims to make a profit from its service?

• The commercial sector

• The non-commercial sector

• Both

Which of the following are most likely to be part of the non-commercial sector?

• Armed forces

• Family holiday parks

• Motorway service stations

• Airlines

Which of these are residential commercial establishments?

• Street food outlets

• Sports stadiums

• Bed and breakfasts

• Hostels and shelters

My father's company produces cars. It is part of the _________ industry.

• recruitment

• pharmaceutical

• automobile

• logisitics

What is Cultural Diversity/Awareness?

• A.) Recognizing different beliefs, values, and customs that other people have, that are based on their origins or upbringing.

• B.) Everyone is the same, no matter where you come from.

• C.) Everyone is different, but they have the same beliefs and values.

• D.) Everyone is the same , but have different value systems.

Cultural diversity is important because our country, workplaces, and schools increasingly consist of various _____, _____, and _____ groups.

• A.) clubs, organizations, hip

• B.) non-cultural, racial, and sports

• C.) farmers, leaders, elite

• D.) cultural, racial, ethnic

Cultural awareness positions people to be _____ _______ in both personal and professional relationships.

• A.) less successful

• B.) more successful

• C.) less aware

• D.) more aware

How people celebrate holidays is an example of _____.

• A.) Religion

• B.) Customs

• C.) Personality

• D.) Responsibility