IAED part 2

Which of the following best describes the difference between eutress and distress?

• Eustress is felt immediately. Distress is only felt after a period of time.

• Eustress is internally sourced. Distress is externally sourced.

• Eustress is positive and motivating. Distress is negative and disabling.

• Eustress is experienced through others. Distress is experienced directly.

An incident requiring a HAZMAT response involves:

• a nonemergency request for assistance.

• an electrical hazard without fire present.

• a rapidly growing forest fires.

• the release of escape of a gas, liquid, or solid that, in any quantity, poses a threat to life, health, or property

The International Academies of Emergency Dispatch (IAED) recognizes the emergency telecommunicator (ETC) as the first Incident Commander (IC) under the Incident Command System (ICS).

• True

• False

Which of the following lists contains the Four Hallmarks of Distress

• vicarious traumatization, activity underload, prolonged incidents, varying schedules

• persistent feelings of fatigue, loss of motivation for the job, negativity, persistent cynicism

• headaches, irritability, burnout, compassion fatigue

• memory loss, confusion, erratic movements, flashes of anger

An effective quality improvement program includes random case review, private individual feedback, open shift/agency feedback, and:

• continuing dispatch education (CDE).

• critical incident stress debriefing (CISD).

• Paid time off (PTO).

• predetermined appropriate punishment (PAP).

In the context of firefighting, what does bunker (or turnout) gear refer to?

• a firefighting suit specially designed to be worn in extreme heat not caused by a structure fire.

• a suit used for protection from chemical absorption and respiration hazards.

• a self-contained breathing apparatus

• either the basic trousers, boots, and jacket worn by firefighters or the entire combination of personal protective gear.

The hysteria threshold refers to:

• callers who don't act on their reflexive reactions during stressful events.

• defensive actions taken by calltakers who have been offended by a caller.

• the point at which a caller loses control over her/his actions and emotions

• callers who have calmed down and suddenly become emotional again.

A radio tuner is used to "tune into" a specific bandwidth signal. Each tuning point is commonly called:

• a repeater.

• a channel.

• an electromagnetic wave.

• an antenna.

Within the electromagnetic spectrum, radio waves are the highest energy wave-type.

• True

• False

Quality improvement programs use quality assurance finding to:

• identify the poorest performing employees in order to punish them.

• develop strategies and training to help employees improve.

• reduce employment redundancies.

• post individual case review feedback for everyone to see.