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PMII 2.01 Voc

Authored by Lisa Campbell

Business

10th - 12th Grade

Used 3+ times

PMII 2.01 Voc
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23 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A customer's opinion on whether a product is worth the price?

tangible

value

servieability

reliability

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

To improve business process by applying by 5 phrase: Define, Measure, Analyze, Improve, & Control.

quality control

quality improvement

quality management

six sigma

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The environment in which a service is performed?

responsiveness

serviceability

tangible

value

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How easy a product is to fix and maintain?

serviceability

quality control

methodology

quality

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The level of promptness a service is provided?

reliability

responsiveness

quality management

methodology

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How well a product performs without breaking down?

reliability

responsiveness

serviceability

quality assurance

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The process of planning, implementing, and integrating quality into every aspect of an organization

quality assurance

quality control

quality improvement

quality management

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