Human Resource Management in Organizations Quiz, Part 1

Human capital is the collective value of the capabilities, knowledge, skills, life experiences, and motivation of an organization's workforce.

• True

• False

Which of the following statements is true of human resource management?

• It refers to auditing the finances of an organization.

• It refers to designing formal systems in an organization to manage human talent.

• It involves generating business by identifying potential customers and ensuring customer satisfaction.

• It involves evaluating the external competition impacting an organization.

_____ is a method to increase employee productivity by making changes to the way tasks get done.

• Organizational restructuring

• Benchmarking

• Onboarding

• Redesigning work

To improve employee productivity, which of the following activities is involved in outsourcing analyses?

• Revising the organizational structure

• Using external vendors instead of employees

• Changing workloads and combining jobs

• Attracting and retaining employees

Unit labor cost is computed by dividing:

• the total cost of workers by their average levels of output.

• the total level of output by the total cost of workers.

• the average level of output by the average cost of workers.

• the average cost of workers by their average levels of output.

What does the acronym AMO stand for?

• ability, mobility, operation

• aptitude, mobility, operation

• aptitude, motivation, opportunity

• ability, motivation, opportunity

A core competency is a unique capability that creates high value for a company.

• True

• False

List the four organizational assets.

According to the AMO model, which characteristic decribes motivation-enhancing?

• Recruiting

• Competitve pay

• Work teams

• Selecting

Career development falls into which AMO category?

• Skill-enhancing

• Motivation-enhancing

• Opportunity-enhancing

• None of the above