Influences on Business - Training

In which department are the staff responsible for training likely to be?

• Human Resources

• IT

• Production

• Finance

What is training?

• A method of maintaining management authority

• A method of controlling employees

• A method of acquiring job-related skills and knowledge

• None of the above

Training costs

• Always result in greater profitability

• Can be expensive and difficult to make a business case for

• Are far higher if training is done in-house

• Can never be justified in a recession

Tick all the statements that are possible benefits of Training

• Improved quality of output

• Less empowerment of employees

• More employee flexibility

• Can promote higher standards of customer service

• Prevents introduction of new technology

Induction training is important because

• New employees should be kept away from other employees in their first days at work

• It is important to make sure the employee does not know the values and aims of the business

• it enables a new employee to become productive as quickly as possible

• Employees will never follow company rules if they are not warned of the consequences of rule breaking early on

Select all of the reasons why it is important to have a training strategy

• You need to know what gaps exist in your employees' skills and knowledge

• You break the law if you don't have a training strategy

• You need to be able to show how investing in training can help meet business goals

• It is important to have a method of monitoring progress and effectvieness of training

Why might firms fail to invest in training?

• They want the money for staff days out

• They fear trained employees may be poached by competitors

• They are too lazy to make a training plan

• All of the above

Select what is NOT normally included in induction training

• Seeing the layout of the premises

• Completing a college course

• Learning about the main job duties

• Learning about the firm's values and aims

Fill in the blank where the question mark is. On the job training takes place ? the premises of the organisation

(a)  

Off the job training is useful when a compeny cannot provide the training in-house. Tick all the common methods of off-the-job training

• Day release

• Sandwich course

• Induction training

• Training on systems and procedures

• Sponsored higher education