Refresher Training (MVW/Envoy Air)

Dependent Verification is required when a new dependent is added to any of the following benefits?

• Vision

• Life Insurance

• Dental

• Medical

• FSA

Please choose the correct statement for Envoy Air regarding dependent Verification.

• Dependents are added to coverage while going through the verification process. If verification fails, we then drop coverage backdated.

• Dependents are added to coverage while DVS reviews the documents for travel benefits.

• Dependents are not covered until verification is approved. Coverage stays pending in TBA until the approved status is updated.

• Dependents are not covered until the travel benefits are approved.

Suppose the participant is on a leave of absence for less than 30 days. Are they required to pay the billing statements mailed to them?

• True

• False

What is a closed loop process?

• A process where we take money from participants to get richer.

• A process where the client and we like to use to get rich.

• A process used to report the actual amount taken or missed from the participant's paychecks, and then used to make corrections on participants pay or in TBA.

• A process used where we help the participants get rich.

When would a participant see their HSA contributions begin?

• 1st of the following month, they enrolled in the HSA plan.

• By the next pay period

• A whole month later, after the elections.

• Two weeks after the paycheck date

Are all qualified life events for MVW effective on the date of the call?

• True

• False

How many days does MVW allow for a birth/adoption QSC?

• 31

• 60

• 90

• 6 months

MVW participants must notify the benefits within 31 days of the event. However the coverage effective date is ___________, unless is a birth/adoption QSC.

Who mails the 1099-R tax form? Select all that applies.

• HSA Bank

• Pension

• 401K admin.

• MVW Benefits Center

• MVW HR

Does MVW allow payment plans for Direct Billing & Payments?

• True

• False