FORM 5 OFFICE ADMINISTRATION QUIZ 1

Which of the following telephone services enable(s) you to pay in advance for your phone calls?

I Speed dialing

II Call waiting

III Phone card

IV Direct dialing

When the work for each department is done in the department itself by its own staff, the activities in this firm are said to be:

Which of the following should be included in a letter applying for vacation leave?

I Your intention to go on vacation

II The period of the vacation

III The reason for the vacation

IV A request for approval

Which of the following should an interviewee do during an interview?

I Be pleasant and alert

II Look straight in front when communicating

III Be courteous when answering

IV Ask appropriate and intelligent questions

V Try to create a favourable impression

Which of the following are functions of the accounts office?

I Preparation for audits

II Advertising products

III Preparation of payroll

IV Debt collection

What does the term ‘carriage paid’ written on an invoice mean?

A petty cashier, who is responsible for an imprest of $100, has $35 in her cash box and petty cash vouchers for $15, $20, $16, and $14. How much money is required to restore the imprest?

Before the minutes of a meeting can be considered a true record of a previous meeting they must be:

If an executive is travelling to attend business meetings overseas, which of the following should be given to a travel agent who has to make the airline reservations?

I His/her name

II His/her position

III The name of the airline

IV The class of airline service

V An itinerary of countries to be visited

Firestone Ltd is structured so that each department has control over its own mail, typing, photocopying and filing. This method of organizing office functions is described as: