Inbound And feedback team and back office team

A rider complained that he is not getting payment since his bKash number was not updated at our panel. CRM called him to verify his bKash number. Which Disposition code should be used for this call?

A passenger from Satkania Chittagong Called us for a moto ride. He wanted to know about our service area. Since it was out of the city CRM apologized and said this area is out of our service zone. Which disposition code CRM Should use for this call?

The passenger wanted to know about the office address of Barisal. CRM conveyed the office address accordingly and also sent the office address details by SMS. Which Disposition code CRM should Use for this call?

Rahat is our regular customer. He took a total of 145 rides till now. He called our helpline and said that he was not getting any promo offer for the last 2months. He requested the CRM to provide a promo code for him. Which Disposition code CRM should use for this Call?

Jamal called a customer to know about his required area from where he needs to ride most of the time. It was a customer campaign call. The customer gave all the required information accordingly to the CRM. CRM noted down all the information accordingly and thanked the customer for providing the feedback. Which DIsposition code should be used for this call?