LO6: Functional Activities needed to support a business

Define what is meant by a 'functional activity'

• The range of tasks that each functional area will complete within their area of specialism

• The different sections of a business which are divided into different areas of expertise

Define what is meant by 'functional areas'

• The range of tasks that each functional area will complete within their area of specialism

• The different sections of a business which are divided into different areas of expertise

Describe the functional activities of the human resource department

• Completing marketing research, developing the 4ps, satisfying the needs and wants of customers

• Training, health, employment, safety, recruitment, performance of people (the human resource), complying with laws

Describe the functional activities of the marketing department

• Completing marketing research, developing the 4ps, satisfying the needs and wants of customers

• Training, health, employment, safety, recruitment, performance of people (the human resource)

Describe the functional activities of the operations department within a business.

• Paying employees, making and receiving payments from suppliers and customers. Keeping financial records, monitoring cash flow and reporting peformance.

• Managing production processes, turning raw materials into products and carrying out quality control

Describe the functional activities of the finance department within a business.

• Paying employees, making and receiving payments from suppliers and customers. Keeping financial records, monitoring cash flow and reporting peformance.

• Managing production processes, turning raw materials into products and carrying out quality control

Describe the purpose of the Human Resource (functional area) within a business

• Responsible for managing individuals who work for the business.

• Identifies the needs and wants of customers. Develop products that customers would purchase.

• Organise and cost how products will be processed, made and delivered to customers.

• Manage all of the finances for the business and record and report on financial performance.

Describe the purpose of the Marketing (functional area) within a business.

• Responsible for managing individuals who work for the business.

• Identifies the needs and wants of customers. Develop products that customers would purchase.

• Organise and cost how products will be processed, made and delivered to customers.

• Manage all of the finances for the business and record and report on financial performance.

Describe the purpose of the Operations (functional area) within a business.

• Responsible for managing individuals who work for the business.

• Identifies the needs and wants of customers. Develop products that customers would purchase.

• Organise and cost how products will be processed, made and delivered to customers.

• Manage all of the finances for the business and record and report on financial performance.

Describe the purpose of the Finance (functional area) within a business

• Responsible for managing individuals who work for the business.

• Identifies the needs and wants of customers. Develop products that customers would purchase.

• Organise and cost how products will be processed, made and delivered to customers.

• Manage all of the finances for the business and record and report on financial performance.