STL- Mentoring

How do you become a good coach?

• Build relationships and remain professional during coaching

• Good at gathering information and then clarifying it

• Role model to lead the way and inspire to change for better performance

• All of the above

Which of the following is not TRUE about "Active Listening"?

• Give the speaker your undivided attention, and acknowledge the message

• Show that you are listening, maintain eye contact and do not interrupt

• Respond appropriately and provide feedback

• Having side conversations with others

There are 2 types of Feedback: Reinforcing Feedback and Directing Feedback.

• True

• False

When we are giving feedback, we are focus on behavior rather than the person.

• True

• False

Which of the following are steps of the "Mentoring Model"?

• Tell - Show - Do - Review

• Tell - Do - Show - Review

• Tell - Show - Review - Do

• Non of the above

Which of the following is True about "Tell" in Mentoring Model?

• Explain to Nandocas what the task is and why it needs to be done

• Give them some interesting facts, figures about the subject of the training

• Share real-life examples

• All of the above

Which of the following is not True about "Do" in Coaching Model?

• The Nandoca will be hands-on to do it

• Ensure safety throughout "Do"

• The trainer will be hands-on to do it

• All of the above

During "Review" in the Coaching Model, we

• Checking their understanding

• Give the real-life example

• Show the task to Nandoca

• All of the above

Below is the importance of Coaching, EXCEPT

• Improve Nandocas performance, morale and engagement

• To focus on the Nandoca mistake

• Helps identify and develop high potential Nandocas

• Helps to motivate and empower individuals to excel

Why are we have the Probing Question?

• Uncover the real issue

• Blame the Nandoca on their issue

• Sympathy with their issue

• All of the above