(3)_เอกสารที่ใช้ในการเปิดงาน (Procedure List)

Understanding, evaluating, defining, and managing requirements are essential to satisfying:

• The scope statement.

• Upper management.

• Customer expectations.

• Functional requirements.

  HIDE ANSWER

All of the following are primary benefits of meeting quality requirements EXCEPT:

• Less rework.

• Higher productivity.

• Lower costs.

• Fewer change orders.

  HIDE ANSWER

Inputs to control quality include all of the following EXCEPT:

• Project management plan.

• Quality metrics.

• Work performance data.

• PERT chart.

The basis for continuous quality improvement is the:

• Plan-do-check-act (PDCA) cycle as defined by Shewhart and modified by Deming.

• Process decision program chart (PDPC).

• Ready-aim-fire (RAF) cycle linked by results.

• Conceptualize-design-execute-finish (CDEF) cycle.

Benchmarking is a technique used in

• Inspections

• Root Cause Analysis

• Quality Planning

• Quality Control

Rank ordering of defects should be used to guide corrective action. This is the

underlying principle behind

• Trend analysis

• Inspections

• Control Charts

• Pareto diagrams

Which of the following is NOT a part of quality

• Fitness for use

• Conformance to requirements

• Value to the sponsor

• Customer satisfaction

it ensures that an organization, product or service is consistent

• QUALITY ASSURANCE

• QUALITY CONTROL

• QUALITY MANAGEMENT

its purpose is to maintain the quality of diagnostic images

• QC CONTROL TESTING PROGRAM

• QUALTY MANAGEMENT PROGRAM

• QUALITY ASSURANCE

• QUALITY CONTROL

Which of the following best describes quality ?

• high level productivity.

• Service provided to a customer before, during and after purchasing.

• Product being made to a high standard to meet customer needs.