CUSTOMER SERVICE
Authored by FORMACION PROFESIONAL
Professional Development
Professional Development
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19 questions
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1.
OPEN ENDED QUESTION
45 sec • Ungraded
QUE ES UN CLIENTE ?
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2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
TODAS SON IMPORTANTES, PERO CUAL QUE TE PARECE LA MAS IMPORTANTE ?
CERRAR LA VENTA
CLIENTE
SERVICIO
ATENCION
STOCK
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
ES LO MISMO ATENCION AL CLIENTE Y SERVICIO AL CLIENTE ?
SI
NO
NO LO SE
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
CONOCES LOS DISTINTOS TIPOS DE CLIENTES QUE HAY Y COMO ABORDARLOS?
SI
NO
NO LO SE
5.
OPEN ENDED QUESTION
3 mins • Ungraded
QUE ES INTERESARSE POR EL CLIENTE PARA VOS?
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6.
OPEN ENDED QUESTION
45 sec • Ungraded
QUE ES LO MAS IMPORTANTE EN EL SERVICIO AL CLIENTE?
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7.
OPEN ENDED QUESTION
30 sec • Ungraded
BRINDAS BUENA ATENCION Y SERVICIO?
JUSTIFICA TU RESPUESTA
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