Electronic Communication

Electronic communication is

• the transmission of messages in a form that can be looked at

• sending information through electronic mail (email)

• information transmitted by use of an electronic device

• transmission of information through the internet

This produces a digital (soft) copy of a document

• Electronic mail

• Videoconferencing

• Internet and World Wide Web

• Scanning

Which electronic communication channel allows participants to use a microphone, speaker and video camera?

• Facsimile

• Teleconferencing

• Videoconferencing

• Telemarketing

Telemarketing is used to

• Send a digital copy of good and services

• Contact potential customers about good and services

• Send information through mail about goods and services

• Contact suppliers and personnel

Videoconferencing should be used when you want to

• Send a digital copy of a file to employees

• Call more than one of your suppliers

• See and hear each other and share visual information

• Share a lot of information at once

A group call using telephone or computers that allows participants to speak with each other

• Videoconference

• Instant messaging

• Teleconference

• Online meeting

Instant messaging allow users to

• Exchange messages instantly in written conversation

• Exchange messages instantly in telephone conversation

• Send a written information by scanning

• Send written information by facsimile

What is the World Wide Web?

• A remote working area that allows access to the internet

• A device that uses video clips, graphics and sounds to send information

• Software that allows information to be converted into an image

• Software that allows access to information on the internet

This device allows transmission of a scanned document via the telephone

• Scanners

• Tablet

• Touchpoint

• Facsimile

Working from a remote area using equipment such as computers and telephones is

• Online meeting

• Videoconferencing

• Teleconferencing

• Telecommuting