OB and HRM

Excessive paper work is a limitation of ________ communication.

• formal

• informal

• strategic

• grapevine

_______________ is regarded as a short term process by which non-managerial personnel acquire the technical knowledge & skills required for efficient conduct of jobs designed.

• training

• compensation

• incentives

• performance

The husband and wife team of Frank and Lillian Gilberth were influenced by the work of ______________.

• F.W.Taylor

• Abhram Maslow

• Victor vroom

• William Ouchi

People join groups as it serves as a medium of ____________.

• socialization

• negotiation

• marketing

• friendship

The _________ of a message is how an audience member is able to understand, and interpret the message.

• decoding

• encoding

• recording

• delivering

Tasks that are neither important nor urgent should be __________.

• done quickly

• delegated

• done later

• done first

A ________________ is a sequence of positions/jobs held by a person during the course of his working life.

• career

• compensation

• performance

• retirement

_________ is a barrier to effective communication process.

• Message clarity

• High level of interest

• Relevance to the receiver

• Language differences

___________ is an external factor that influences Human Resource Planning (HRP).

• Company strategy

• trade union

• HR policy of the company

• Government policy

Process of evaluating qualitative and quantitative aspects of a person’s job performance is called ___________.

• Performance appraisal

• Human resource planning

• Human Resource Management

• Placement