ADMIN - N3
Authored by Treinamento Centauro
Professional Development
1st Grade
Used 2+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
5 mins • 1 pt
Qual tela acessamos para visualizar o cadastro do cliente no site, logados como cliente?
Informações dos clientes
Navegação
Televendas
Informações institucionais
2.
MULTIPLE SELECT QUESTION
5 mins • 1 pt
Em quais abas conseguimos visualizar o rastreio de um pedido?
Acompanhamentos de entregas
Vale troca
Acompanhamentos de pedido
Consulta de estoque
3.
MULTIPLE CHOICE QUESTION
5 mins • 1 pt
Em qual aba visualizamos as alterações realizadas no cadastro do cliente?
Informações dos clientes
SAC
Acompanhamento de entregas
Cadastro de clientes
4.
MULTIPLE CHOICE QUESTION
5 mins • 1 pt
Qual informação é obrigatória no momento do preenchimento do campo observações na geração de um vale trocas?
Pedido
CPF
Protocolo de justificativa
Protocolo do atendimento atual
5.
MULTIPLE CHOICE QUESTION
5 mins • 1 pt
Para consulta de estoque no ADMIN qual valor deve ser considerado para informar ao cliente?
Quantidade Real
Quantidade com margem
Quantidade atualizada
Quantidade alternativa
6.
MULTIPLE CHOICE QUESTION
5 mins • 1 pt
Em qual campo conseguimos visualizar informações de descontos aplicadas sobre o pedido?
Televendas
Cupom de desconto
Acompanhamento de pedidos
SAC
7.
MULTIPLE CHOICE QUESTION
5 mins • 1 pt
Para realizar a consulta de estoque, qual filtro utilizamos?
Número do pedido
Código de referência
Nome do modelo
Código TID
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