
Conflict and Negotiation
Authored by Zahra Saleem
Other
University
Used 8+ times

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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The traditional view of conflict argues that conflict:
cannot be avoided.
indicates a malfunctioning within the group.
is good for a group.
improves productivity.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is not a requirement in your text’s definition of conflict?
must be perceived
overt acts only
incompatibility
opposition
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The ______ view of conflict argues that conflict indicates a malfunctioning within the group.
human relations
interactionist
traditional
functional
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
_____ conflict supports the goals of the group and improves its performance.
Formal
Informal
Functional
Dysfunctional
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Conflict is functional if it:
supports the goals of the group.
is satisfying to the individual members of the group.
causes group members to argue.
causes turnover.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The presence of conditions that create opportunities for conflict to arise is the _____ stage of the conflict process.
potential opposition
cognition
vision
intentions
7.
FILL IN THE BLANK QUESTION
45 sec • 1 pt
____ conflict relates to how the work gets done
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