Week 3- Business Communication

Which of the following statements about the importance of communication skills in today's workplace is correct?

• They are not as important as they once were.

• They are a necessity in today's workplace.

• They are only required for high-level positions.

• They are not needed in today's high-tech workplace.

What is the 21st-century economy mainly based on?

• information and knowledge

• manual labor

• a supply of raw materials

• the stock market

Which of the following best describes an effective communicator in the digital age?

• Digital workplace writing can be much more casual than traditional business writing.

• Don’t worry about your daily texts, Facebook postings, and tweets because they’re not “real” writing.

• Because most business is conducted face-to-face, you don’t have to be a grammar expert.

• Workers using social media and other online technology must guard their online image and reputation.

What must knowledge and information workers do to succeed in today's digital workplace?

• Write a minimum number of tweets per day

• Communicate information to others.

• Install software programs.

• Subscribe to numerous social networking sites.

What does it mean to think creatively and critically?

• agreeing with your supervisor at all times

• going with your gut instinct

• being able to make decisions quickly

• having opinions that are backed by reason and evidence

What should students entering today's workplace expect to find?

• a position that involves lifelong learning and constant training

• employers to provide them with a clearly defined career path

• an abundance of nine-to-five jobs

• regular pay increases and job security

In today's competitive job market, what qualifications should a successful job candidate possess?

• at least a 2.0 grade point average

• mediocre writing skills

• website design capabilities

• the ability to communicate effectively

Which of the following is a significant trend in today's dynamic workplace?

• union participation and regulation

• more homogeneous workforces

• around-the-clock availability

• stricter dress codes

Which statement accurately describes social media?

• Social media are still relatively new and untried communication channels for some businesses.

• Most businesses today have discarded old media and instead use social media exclusively for communicating and marketing.

• Social media networks first attracted industries built on tradition and formality.

• Social media sites such as Facebook and Twitter offer no advantages for businesses.

What type of technology makes it possible to locate and identify a computing device as soon as users connect to the network?

• cloud computing technology

• blogs, podcasts, and wikis

• telephony

• presence technology