Quality and Methods of Production

How many methods of ensuring quality have we been learning about?

• 3

• 7

• 5

• 2

Answer explanation

We have been learning about:

- Quality Inputs

- Quality Control

- Quality Assurance

- Quality Management

- Quality Circles

- Quality Standards

- Benchmarking

The method that involves checking the product at the end of the production process is called...

• Quality Control

• Quality Assurance

• Quality Review

• Quality Search

Describe Quality Assurance.

Answer explanation

Quality Assurance involves checking the product at regular intervals throughout the production process.

This allows for mistakes to be spotted earlier which can then be re-worked back into the production process.

Quality Circles are when management meet with each other to discuss ways to improve the production process.

• True

• False

Answer explanation

The answer is false! Production workers meet with management to discuss ways to improve the production process.

Quality Management is a .......... .................. approach where the aim is that every part of the business operates to the highest standard with zero errors/inefficiencies.

Answer explanation

The missing words were whole-organisational. Everyone is always thinking about quality!

Describe Quality Inputs

Answer explanation

Quality Inputs involves ensuring all inputs are of the highest standard. This includes:

- High quality raw materials

- Well-trained staff

- Up-to-date/well maintained machinery

Last lesson we used the internet to search for products with the BSI Kitemark. Which method of ensuring quality does this relate to?

• Quality Assurance

• Benchmarking

• Quality Control

• Quality Standards

Benchmarking is when an organisation copies the production techniques of the industry leader.

• True

• False

Which of the following is NOT a method of production?

• Job Production

• Batch Production

• Factor Production

• Flow Production

Select the example of Job Production.

• Standardised Cars

• Greggs Pizza

• Costa Hot Chocolate

• Custom Suit