PH SSE

What are the main seller tools?

• Chat now (IM), Lorikeet, promotional Tools, Store Builder and seller Picks

• Business advisory and Fees

• > Free Shipping Max

  > Cash Back

  > CEM

  > LISA

• Chat now (IM), Lorikeet, promotional Tools, Customer engagement Management

Navigation in seller Center, where we can create a voucher?

• Marketing center

• Products

• Orders

• Support

For Store Builder what is the criteria for the images Uploaded specifically for Banner ?

• Dimensions:​ PC: 1200 x 128 px​ and APP: 750 x 180 px​

• Dimensions:​ PC: 1200 x 130 px​ and APP: 750 x 450 px

• No Dimension

• Dimensions:​ PC: 1200 x 128 px​ and APP: 750 x 450 px

It's a tool decoration for product description. You can create your own designs or use one of our professionally made templates to beautify your product description.​

(a)  

Navigation in seller center, indicate where we can check if the seller has concern regarding building/decorating their store?

What are the eligibility criterias of CEM?Select all that apply:

• Store Followers

• Chat Response Rate

• Store Rating

• Cancellation Rate

is a chatbot built in the Seller IM channel that supports sellers in delivering better customer experience. Already equipped with a wide knowledge base

• FS MAX

• CEM

• LISA

• Cash Back

What are the 2 Operational Modes of LISA

• Shop Assistant Priority

• Live Agent Priority

• Greeting Message

• Knowledge Base

Who are your Trainers?

(a)  

What is CEM?

• Customer Engagement Management

• Customer Enhancement Materials

• Career Motivational Materials

• Customer Empowerment Management