Social Media & Business

Which of the following organizational structures organizes employees by activity (marketing, sales, human resources)

• functional

• flat

• matrix

• holacracy

Which of the following organizational structures is created in teams who work on a specific project

• functional

• flat

• matrix

• holacracy

Which of the following organizational structures is the slowest to implement change?

• matrix

• flat

• tall

• holacracy

aims to distribute the authority of decision-making and innovation through teams that govern themselves

• functional

• flat

• holacracy

• tall

many levels of management and supervision and is slow to implement change

• tall

• functional

• holacracy

• flat

organization that minimize overhead by assigning a large number of employees to each manager

• tall

• functional

• holacracy

• flat

communication is both inbound and outbound communication between a business and other businesses, such as partners, resellers, distributors, or even competitors on social media

• Business to business (B2B)

• Business to consumer (B2C)

• oversharing

communication is all outbound communication the business publishes for consumers. Outbound communication can be one to one conversations between the business and a single consumer or it can be one to many conversations between a business and all of its followers on a social media platform

• Business to business (B2B)

• Business to consumer (B2C)

• oversharing

Advantage of social media in business (check all that apply)

• exposure

• brand ambassadors

• generate leads

• improve customer service

disadvantages of social media in business (check all that apply)

• lack of control

• can get expensive

• hard to calculate the return on investment (ROI)

• new customers