Chapter 1: Introduction to Operations Management

Activities related to the creation of goods or services by converting or transforming inputs into outputs.

• True

• False

Whixh sequence is the corect about the component involves in operations management?

• Output, transformation, feedback, output

• Input, transformation, feedback, output

• Input, transformation, feedback, output

• Input, transformation, output

What are NOT the Roles of an Operations Manager

• Budgeting

• Planning

• Controlling

• Leading

What are the objectives of operations management?

• Achieving customers satisfaction.

• Using resources efficiently

• Ensuring smooth production process

• Being an effective producer

What is the formula to measure productivity?

• Productivity = outputs / inputs

• Productivity = inputs / outputs

• Productivity = labour / outpus

• Productivity = inputs X price per unit

What is NOT characteristics of goods?

• Low interaction with customers

• Intangible

• Can be stored

• easy t o measure quality

What are the productivity variables?

• Labour

• Capital

• Management

• Enterprneuship

"In the short run, using more labour instead of making more capital investment will reduce unemployment. However, it also affects productivity in the long run. Capital investment is often necessary, s most of the process are automated"

Is the statement correct?

• True

• False

• Not sure

What are the challenges in OM?

• Global Force

• Limited Resources

• Sustainabiity

• Supply chain partnering

Human resources management and suppliers is also very important in OM functions?

• True

• False

• Not Sure