Business Writing

Provide at least 2 of each discourse markers or Transition statements. (Adding, Sequencing, Illustrating, Emphasizing, Cause and effect, Qualifying, Comparing, and Contrasting.) 8 points total

Looking at this which ones are Relevant and which ones are Irrelevant information? 1 point

I want to unlink my Social media account for signing in. I find I'm spending less time on Social media and I'm afraid I might forget the password. Most of my friends just got bored with fb and are looking elsewhere to link up virtually. When I tried to sign up for your services I liked the idea of just clicking the Social media button but now I want to delete my Social media. It's just that if I do that and sign in using my email, I might have to start my account from scratch. If I figure it out and I go that route, can I still retain the details of my former account?

Instructions: Rewrite the following response of the agent to make it clearer and more concise.

Thank you for contacting Accounts Services.

Before I go into addressing your concern, I'd like to first apologize for the delay in my responding to your inquiry. Account Services is committed to answering your questions as quickly and accurately as possible. However, we are currently receiving unusually high volumes which caused the delayed response.

I understand you are unable to access your online account. I realize the inconvenience you may have experienced due to this. I'll do my best to help you.

In order for us to proceed further, please provide us with the answers to both of the security questions by clicking the URL below:

https://sampleurl

It is necessary for you to provide us with the answers to these security questions so that we can proceed with the resolution of your issue. One of the ways we protect accounts from unauthorized access is by denying assistance to individuals who are unable to verify the account information.

If you were previously having trouble using the online "forgot password" system, please know that it will only accept the answer exactly as you entered it when you first registered or last updated your account information.

Some common causes of answers being rejected online are missing words, missing punctuation, abbreviations, misspellings, etc.  So please be careful of these when you use the online “forget password” system.

If you have tried answers that didn't work online, or if you are having difficulty remembering your answer, we ask that you provide us with a list of all possible answers. Once it is received, we can manually verify them with the answer listed on the account.  Without it, we will be unable to confirm your account.

We appreciate your patience and look forward to your reply.

Thank you again for contacting Accounts Services.

Regards,

Ben

Customer Care

Rewrite the sentences using correct punctuation, capitalization, and formatting. 1 point

we can send the replacement next week.

Rewrite the sentences using correct punctuation, capitalization, and formatting. 1 point

John said, “come, let’s go to the meeting.”

Rewrite the sentences using correct punctuation, capitalization, and formatting. 1 point

The companys patent for a folding tablet was copied by their fiercest competitor.

Rewrite the sentences using correct punctuation, capitalization, and formatting. 1 point

The latest Apple event was held at the Brooklyn academy of music in Brooklyn, New York city.

Rewrite the sentences using correct punctuation, capitalization, and formatting. 1 point

Call centers generally pay higher wages than other employers thus, more people prefer to work as agents.

Rewrite the sentences using correct punctuation, capitalization, and formatting. 1 point

Here's what comes in the box with your new phone, phone, SIM tool, USB-C to 3.5mm headphone adapter, power adapter, USB-C cable, and manuals.

Rewrite the sentences using correct punctuation, capitalization, and formatting. 1 point

Computers, copiers, fax machines, printers – in fact, all office equipment – should be listed.