Motivation in Theory and practice

What is an organisational structure?

• How a business organises its staff into layers of management

• The number of managers in a business

• A model that demonstrates the number of employees in a business

What is the chain of command?

• The number of employees that a manager is in charge of

• The way in which managers communicate with staff immediately below them

• The route instructions take from the top to the bottom of a business, including who is answerable to whom

What is a subordinate?

• A member of staff below a manager in the chain of command

• A manager in a business

• A member of staff at the bottom of a business

What type of organisational structure is a small business most likely to have?

• Flexible structure

• Flat structure

• Hierarchical structure

Which of these statements best describes what happens in decentralised management?

• Decisions are made at the top of a business and passed down the chain of command

• Decisions about the running of a business are made by all employees individually

• Business decision-making authority is delegated down the chain of command to managers or branch managers

What is motivation?

• Motivation refers to how driven and happy an employee is in their role

• Motivation is how much an employee is paid

• Motivation refers to how likely an employee is to stay in a business

How is productivity linked to motivation?

• Motivation is not directly linked to productivity

• Less motivated employees are likely to increase the productivity levels of a business

• More motivated employees are likely to increase the productivity levels of a business

What is a bonus?

• A payment in addition to a normal wage or salary

• The amount of money an employee earns per week

• Money given when an employee is given a promotion

What is autonomy?

• Where an employee is given additional roles and responsibilities

• Where managers make all important decisions for employees

• Where employees have decision-making authority in their own roles

Which of these best describes job rotation? (non-financial method of motivation)

• Having a large amount of variety and completing a range of job roles

• Employees being able to make decisions about their own job role

• Having a range of fringe benefits that change regularly