Registration
Quiz
•
Other
•
University
•
Medium
FY OPERATIONS
Used 5+ times
FREE Resource
8 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Room Position =Vacant room +_____________
Expected Departure- Expected Arrivals
Expected Arrivals-Expected Departure
Expected Arrivals-Walk in
OOO-Expected Departure
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which of the below is an amenity in guestroom ?
Mini bar
Iron & Ironing Board
Fruit Basket
Bathrobe
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Registration is Formal contract between _______ and _______
Hotel & Employee
Hotel & Guest
Employee & Guest
General manager & guests
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
_________ implies that rooms available for sale exceed expected arrivals.
Negative position
Neutral Position
Plus Position
Overbooking
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
________ provides first face to face contact with the hotel .
Reservation
Registration
Occupancy
Departure
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Guests are issued key at pre-arrival stage
TRUE
FALSE
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Creating the registration records takes place _______
Before the arrival of guest
After arrival of guest at hotel
After the guest leaves the hotel
Before guest reserves a room
8.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
___________ is an important part of registration process.
Guest Welcome
Guest Status
Establishing the Method of Payment
Cleaning of guest rooms
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