U3 AOS 3 Bus Man- Section 1 Quiz

The area of management that overseas the production of goods and services is...

• human resources management

• operations management

• finance manager

• sales management

What is the best definition for efficiency?

• the degree to which a business has accomplished its stated objectives

• how well a business uses resources to achieve its stated objectives

• how well a company shortens the time it takes to produce something

• how well a company meets the demands of its customers

What is the best definition for effectiveness?

• the degree to which a business has accomplished its stated objectives

• how well a business uses resources to achieve its stated objectives

• how well a company shortens the time it takes to produce something

• how well a company meets the demands of its customers

If a business's objective is to make a (a)   each year, then they will be effectivive if they have earnt more than they spent.

Which of the following is NOT part of producing goods and services?

• waste minimisation

• materials management

• quality control

• retail

A reduction in costs and waste should see an increase in ______ .

• meeting customer expectations

• management

• productivity

The term business (a)   refers to the ability of a business to sell products in a certain market, compared to other similiar businesses.

A common business objective is to fulfil a (a)   need.

A common business objectiveis to increase market (a)   .

The best strategy to help meet the objective of providing a return to shareholders is ...

• CSR considerations

• introducing an automated production line