CX-Policy

How long do we keep personal items?

• 10 Days

• 7 Days

• 30 Days

• Never

Which items do we keep?

• Jackets

• Expensive Items

• Government IDs

• All of the above

The Black Tux is responsible for all personal items returned to us.

• True

• False

How much is the Groom Free Discount?

What is the minimum amount of participants does the Groom need for their event to receive the promo?

• 6

• 20

• 3

• None

How much is the Military Discount?

• $10

• 10%

• We do not have a military discount

• 50%

If there are two grooms for a wedding only one can receive the Groom Free Discount.

• True

• False

How much can we reimburse per item for tailoring?

• $100

• $5

• $15

• None

To be eligible for a refund BUY NEW orders must be _______.

• Fitted by an experienced tailor

• Unaltered, Unworn and still have the tags

• Returned to a showroom

• Washed, pressed, and on a hanger

If the event was 05/20, when should the customer return their rental?