Practice Management

One of your staff informed you that few medical cards went missing. How would you handle that as a FMS?

• Report to PKD

• Lodge police report

• Investigate the incident

• Ask your medical officer in charge to investigate

Your PKD ask you to set up an electronic medical record (Teleprimary care) service at your centre. How would u go about that?

How many days should simple complaint be solved?

• 3

• 5

• 7

• 15

The parent lodge a complaint that his son is having left shoulder fracture after being handled by you during newborn examination. This is consider as _______ type of complaint.

• Simple

• Medium

• Simple to medium

• Complex

What are the 4C of primary care/ family medicine?

• Continuity of care, community based, confidential & core value

• Continuity of care, community based, first contact & comprehensive

• Continuity of care, community based, customer satisfaction & compliant

• Contuinity of care, connectivity, complimentary & compassion