Level 2 Day 1

What is the definition of UM ?

• Unmarried segment

• Unfit to travel

• Unaccompanied Minor

Mr Arnold calls our CCD office, he will be travelling on CX260 from Paris next month in Business class and his sons, Ryan (5 yrs) and Jack (13yrs) will be travelling in Economic class on the same flight, does he need UMNR service?

• Yes

• No

• Not necessary

The UMNR service cannot be arranged for a child:

• Age between 0-6 years

• Age between 6-12 years

• Age between 12-18 years

Miss Rose is calling to make a booking for her daughter Maggie (10 yrs) and she will need UMNR service. Do we quote?

• Adult fare

• Child fare

• Infant fare

UMNR service must be requested?

• At least 24hrs in advance

• Within 24hrs of departure

What is the meaning of S_auth ?

• Payment Fail

• Payment Succesful

Mr Ryan contact us as he wants to travel with his dog, is it possible?

• Yes

• No

Service Animal can be requested ?

• At least 48hrs prior to departure

• Within 48hrs of departure

Passenger travelling with service dog shall be seated in ?

• Bulkhead seat

• Exit row

• Middle seat

Will Cathay Pacific offer a disposable absorbent mat for a service dog?

• Yes

• No

• If available