BusComm CH 3 - Quiz - Nonverbal Communication & Teamwork

Facial expressions, gestures, and posture are examples

• Touching

• Body Language

• Space

• Paralanguage

Qualities of voice (such as pitch and volume), rate of speech,

and actions (such as laughing or sighing) are examples of

• Body Language

• Touching

• Communication

• Symbols

• Paralanguage

_______ is hearing and trying to understand and remember a message.

• Hearing

• Passive Listening

• Active Listening

• Casual Listening

A _______ is a disagreement or quarrel.

• conflict

• sweet message

• sad message

• gesture

_______ means showing excitement or a lively interest.

• Madness

• Spirited

• Friendly

• Enthusiasm

A _______ is the use of your arms and hands to express an idea or feeling.

• synergy

• gesture

• conflict

• teamwork

_______ is providing guidance and inducing other to act.

• Leadership

• Synergy

• Gesture

• Teamwork

_______ is hearing and understanding a message but not trying to remember the message in the long term.

• Evaluative listening

• Synergy listening

• Communication

• Casual listening

• Emphatic listening

_______ involves trying to understand the speaker's point of view, attitudes, and emotions.

• Evaluative listening

• Synergy listening

• Communication

• Casual listening

• Emphatic listening

_______ involves judging the importance or accuracy of what a speaker is saying.

• Evaluative listening

• Synergy listening

• Communication

• Casual listening

• Emphatic listening