Rise Up Test #2

Rise Up Test #2

10th - 12th Grade

55 Qs

quiz-placeholder

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Rise Up Test #2

Rise Up Test #2

Assessment

Quiz

Professional Development

10th - 12th Grade

Medium

Created by

Blayze Behney

Used 10+ times

FREE Resource

55 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

The delivery of a positive, memorable experience that is more than what the customer expected.

Loyal Customer

Company Website

Quality Customer Service

Mobile Apps

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

A shopper who repeatedly chooses to shop at the same retailer over others, usually because of positive customer experiences with the retailer and their products and/or services.

Loyal Customer

Self-Checkouts

Quality Customer Service

Company Website

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

A website that represents the retailer on the Internet.

Digital Signage

Self-Checkouts

Quality Customer Service

Company Website

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Software applications designed to run on small wireless devices smartphones, tablets or smartwatches.

Digital Signage

Brand Promise

Mobile Apps

Company Website

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Interactive computers with customized software that provides access to information and applications like ordering food and drink items, locating merchandise in a store, accessing product information, and more.

Open-ended Questions

Company Culture

Team

Self-service Kiosks/Tablet Kiosks

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Checkout lanes that allow customers to scan, pack and pay for their merchandise without the assistance of a store cashier, although an employee is always close by in case the customer needs help.

Open-ended Questions

Self-Checkouts

Product Benefits

Personal Selling

7.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Technology used to electronically display digital images, video, web pages and text.

Digital Signage

QR (Quick Response) Codes

Brand Promise

Personal Selling

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